Privacy Policy background

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information.

Last updated: April 27, 2025

1. Introduction

Rkhaa Al-Oula ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

Personal information is data that can be used to identify you directly or indirectly. We may collect personal information that you provide to us, such as:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Identification documents
  • Property preferences and requirements

2.2 Usage Data

We may also collect information about how you access and use our website and services, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Properties viewed
  • Referring website

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our website and services
  • Process and manage your property inquiries and transactions
  • Communicate with you about properties, services, events, and promotions
  • Personalize your experience on our website
  • Analyze how our website and services are used to improve them
  • Comply with legal obligations

4. How We Share Your Information

We may share your personal information in the following situations:

  • With service providers who perform services on our behalf
  • With property owners, developers, or other parties involved in your property transaction
  • To comply with legal obligations or enforce our terms
  • In connection with a business transfer, such as a merger, sale of assets, or acquisition
  • With your consent or at your direction

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. For more information about how we use cookies, please see our Cookie Policy.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate or incomplete information
  • The right to request deletion of your personal information
  • The right to restrict or object to processing of your personal information
  • The right to data portability

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website and services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@rkhaa-al-oula.com

Phone: +974 4412 3456

Address: Doha, Qatar